The Suggestibles Privacy Policy

The Suggestibles respect your privacy and we are committed to protecting your personal data.

 

If you are a Suggestibles customer, a visitor or user of our website, or a subscriber to our mailing-list, we collect and store personal information you enter on our website, or through automatic monitory tools, in the course of providing our services to you.

 

What type of information do we collect and store?

 

When you conduct a transaction on our website, create an account, subscribe to our mailing-list or blog, or communicate with us using a contact form, as part of the process, we collect personal information you give us such as your name and email, and we keep a record of your purchase history and communications with us.

 

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. 

 

We integrate Google Analytics, Facebook Pixel and Mail-chimp to track and measure session information, such as user demographics, page speed, length of visits, page interaction information, and links which access and browse away from our website.

 

How do we store, use, share and disclose our site visitors' personal information?

 

Our website is hosted on the secure Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

When you make a purchase, your billing information and credit card information pass through our website to be processed by one of our third-party Secure Payment Gateway: PayPal.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Why do we collect such information?

 

We collect such non-personal and personal information for the following purposes:

  • To provide and operate the services;

  • To provide our customers and users with assistance and support;

  • To be able to contact our customers and users with general or personalised service-related information, messages and replies

  • To send our mailing-list subscribers notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services; 

  • To comply with any applicable laws and regulations.

 

How do we communicate with you?

 

We may contact you about your account, to troubleshoot technical problems, resolve a dispute, collect fees or monies owed, make refunds to you, poll your opinions through surveys, and to send updates about our company and services, or as otherwise necessary, to enforce applicable national laws and any agreement we may have with you.

 

For these purposes, we may contact you in the most appropriate and relevant way via email, telephone, text message, post, or in some instances by social media (when offered by you).

 

How do we use cookies and other tracking tools?

 

We use standard cookie and tracking tools to enhance your visiting experience. For a full list please click here: Cookies and Tracking

 

How can you unsubscribe from our mailing-list or update your preferences?

 

You will find these links in the footer of all mail-shots sent to you from hello@thesuggestibles.co.uk

 

How can you withdraw your consent to us processing your data?

 

If you do not want us to process your data anymore, or want us to delete any information we already have, please contact us with your instructions and provide relevant contact details so we can identify you, by email to:

admin@thesuggestibles.co.uk or by post to: Data Controller, The Suggestibles, 210 Biddlestone Road, Newcastle-upon-Tyne, Tyne and Wear, NE6 5SP, UK.

 

Privacy Policy Updates

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.